Shipping

Standard Delivery - order by 11th December

Please note last delivery dates may be subject to change with carriers and on rare occasions, delivery may be subject to delay outside of our control.

Standard Shipping Service – please allow 2 to 5 business days for standard shipping.

Standard shipping costs €5 and is free over €180.

Once your order has been dispatched, you will receive a live tracking link from the relevant delivery carrier where you will be able to follow your parcel's progress.

Please note it can take 24 hours for tracking numbers to become live.

We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an unworn condition with the tags intact within 28 days of delivery. Proof of purchase must be provided for us to process a refund. Any items received in a non-sellable condition will not be accepted.

To find out more on Returns, please visit our dedicated Returns page.

At Finisterre, we partner with Torque to expertly manage our warehouse operations, ensuring that every order is handled with care and efficiency. Torque’s streamlined processes enable us to deliver your products swiftly, while upholding the high standards you expect from us.

For UK Shipping, we work with trusted couriers Royal Mail and DPD to offer reliable, timely deliveries. 

For International Orders, we work with trusted couriers to ensure seamless global shipping services, wherever you are.

We continually review and optimise our logistics to improve efficiency and reduce our environmental impact.

Once your order has been dispatched, you will receive a live tracking link from the relevant delivery carrier where you will be able to follow your parcel's progress. Please note it can take 24 hours for tracking numbers to become live. If you have any concerns about a delay on your order, or if your order tracks as delivered but you haven't received the order please let us know via our contact form or email hello@qernaxvulizo.live and we will resolve this for you. 

Thorough checks are made before items leave us, but if you have received your order and there is a fault with any items, contact us via our contact form or email hello@qernaxvulizo.live and we will resolve this for you. When you reach out to us, please include an image of the fault and your order number so we can resolve this for you as swiftly as possible.